Empowering Business Through Secure Technology

Brisbane's trusted managed IT partner. We deliver enterprise-grade security, reliable infrastructure, and innovative solutions — so you can focus on growth.

Essential Service

Complete IT Management

A fully managed IT partnership with predictable costs, unlimited support, and enterprise-grade protection — aligned to your business goals.

Unlimited Support

Remote service desk for all IT incidents and requests with guaranteed SLA response times.

Cloud Management

Full management of Microsoft 365 or Google Workspace — identity, licensing, and configuration.

Security Posture

Automated patching, MFA enforcement, dark web scanning, and anti-phishing campaigns.

Data Safety & Backups

Regular backups, data loss prevention policies, and business continuity planning.

Network & Firewall

Perimeter firewall management, endpoint protection, email security, and web filtering.

SLA Guarantee

Priority-based response and resolution targets — high priority issues responded to in under 30 minutes.

Essential Security

Essential Eight Compliance

A unified cyber resilience stack meeting ACSC Essential Eight standards — five integrated technologies across three tiers of protection.

Governance & Management

Microsoft Intune policy engine + Tactical RMM for automated patching, inventory, and enforcement.

Defense & Detection

Guardz with SentinelOne EDR — AI-driven threat neutralization, vulnerability scanning, and web filtering.

Identity & Resilience

Keeper Security for access control + Keepit immutable cloud backup for Microsoft 365 recovery.

Essential Eight Mapping

Full alignment to all 8 pillars: App Control, Patching, Macros, Hardening, Admin, MFA, and Backups.

Upgrade: Essential Security Advanced

Add Zero Trust network architecture with UniFi ecosystem — VLAN segmentation, traffic DPI, and four layers of defense-in-depth for Maturity Level 2/3.

Essential Build

AI-Accelerated Development

Our Synergistic AI Development (SAID) methodology delivers cross-platform software with unparalleled speed, quality, and reliability.

AI-Infused Agile

AI optimizes Scrum workflows, predicts bottlenecks, allocates resources, and auto-generates sprint reports.

Cross-Platform Toolkit

ML models generate and validate code, refactor legacy modules, and ensure unified UX across all channels.

Intelligent Deployment

AI-driven CI/CD with automated testing, canary releases, and instant rollback on anomaly detection.

Project Phases

Discovery & Blueprinting, Core Sprints, Cross-Platform Expansion, and Intelligent Deployment & Handoff.

Get Started

Ready to Transform Your IT?

Let's discuss how Serenity IT Solutions can secure and empower your business.

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